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The core value of Interra IT is dedication to the highest quality of customer service.
To do this it is essential to ensure that you form an organization that is in complete
agreement on the philosophies, goals, values, strategies and customer deliverables.
It has to be a way- of life for them- people who are accountable- individually and
collectively. Each unit working as an Individualized Corporation and at the same time
working in alignment with the company’s goals.
To achieve this we have a "hire for attitude" policy - the aim to find and keep people
who fit. In order to facilitate this we use various innovative recruitment channels
like the Web Enabled recruitment, Talent search firms and our own Internet based career
site. We also lay a lot of stress on and have an internal "Referral Program". This is
based on the belief that no one knows the company as well as the employee so a referral
candidate from him/her would have a higher probability of being a match. As part of
the "attitude" hiring we also visit a lot of premier campuses with an effort to hire
the right fits and train them, thus resulting in a young and dynamic workforce. The
philosophy in short is "Hire for attitude and Train for skills".
There is also a lot of focus on people development with stress on defining and
rationalizing roles within the company and competency development. A number of
internal as well as external training programs are organized to enable employees to
constantly upgrade their skill sets. With the Global Delivery model involving a lot of
cross-cultural interaction the employees are also vigorously trained on the behavioral
aspects to better understand and interact with the clients. An in-house training
resource pool works constantly at enhancing in-house technical skills and this result
is a well-rounded techno savvy team.
We operate on the premise that one of the best ways of developing people is by putting
them at jobs that stretch them, while offering support and helping them succeed. Tough
deadlines and a dynamic environment ensure that this happens. With this is mind we also
have an exhaustive Talent Review system. The managers are encouraged to work as mentors
and coaches- identifying the "Star performers" putting them on the fast track and
training the others. The Pay-for-Performance philosophy further enhances this system
by being a strong motivator for them to perform. We also have an Award system wherein
we constantly reward exceptional performance with awards like the "Best Employee", Best
Rookie, Best team to name a few. We also have a corporate Newsletter that serves as a
creative outlet for the employees and an effective forum for them to share their ideas.
To further the feeling of ownership among the employees the top management holds a
regular quarterly "Comms " meeting to discuss the achievements and planned movement of
the company. This is the forum where the employees come forward and participate in
deciding the direction of the company. We believe that with a motivated and flexible
work group of employees the sky is the limit.
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