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In markets from mobile wireless to broadband to digital content, Telecom Service Providers face the dual challenge of not only bringing new IP and content-based products and services to market, but also simultaneously enhancing operational efficiencies. Under pressure to rationalize, upgrade and integrate billing systems that truly enable strategy to drive business decisions, service providers need a solution partner with proven and cost-effective service delivery model.

Working closely with leading service providers to address the above challenges, InterraIT has provided services ranging from business case development, to product development, maintenance, implementation, integration, quality assurance and deployment. InterraIT has pioneered the use of Web Services and Service Oriented Architecture (SOA) as key elements of Telecom Billing and OSS integration strategy, allowing service providers to add or modify specific functional elements without rebuilding the entire system, and thereby providing them with the ability to keep pace with dynamic business and technology needs.

Today's market scenario makes it essential for Telecom companies to enhance their market share by developing technology leadership and their customer service quality. InterraIT strives to achieve this for its Telecom Partners by providing a comprehensive suite of service offerings to cover every step of the development cycle in the telecom domain. To help deploy Telecom billing and customer care solutions, InterraIT offers the following services


Service Offerings


  • Process, Strategy and Business Analysis
    • Technology needs assessment
    • Requirements definition
    • Gap analysis
    • Use case modeling
    • Best practice guidance and implementation
  • Program Management
    • Project management
    • Program management
    • Vendor management
    • Risk mitigation
  • Package Implementation
    • System requirements documentation
    • Management
    • Architecture design and implementation
    • Software configuration
    • Data Conversion
    • Test planning and execution
    • Deployment and operations readiness
  • Billing Integration
    • Efficient, streamlined adapter and API development for leading billing and OSS systems
    • Expertise of a range of EAI viz. MQ Series, TIBCO, BEA, Vitria, WebMethods and Web Services
  • Infrastructure Management/Production support
    • 24X7 Production support
    • Capacity planning
    • Manage Network Services
    • Support range of platforms including Unix Servers
    • Support databases
    • Support LAN/WAN set up
  • Support & Development of messaging services
    • Developing designs and development that not just enhance functionality but also take into consideration performance.
    • Technologies/experience utilized to execute include:
      • Cobol, C/C++, Unix Shell Scripting experience
      • Experience of development with Guiding and Rating.
      • MAF RBMS


Expertise


  • Strategy & Solution Architecture
  • Billing System Integration
  • Implementation and Support
  • Process Automation
  • Wide range of Technology expertise/experience including Java &J2EE technologies, Object Oriented languages, Oracle & SQL databases, Sun/HP/Linux/Unix platforms & other technologies including Tuxedo, MQ Series, Weblogic etc.

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