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Service Management through the Cloud
In response to dramatic changes in the digital enterprise, business users require access to on demand services and a proven service management framework tailored to their unique specifications.
We at InterraIT apply practices that are based on our global ITSM experience to rapidly get our clients where they need to be. We help enterprises assess their maturity levels, prioritize their ITSM program plan and build a pragmatic roadmap that gets them on the right path to accomplishing objectives.
InterraIT’s comprehensive ITSM Services leverage end to end service delivery models for the effective management of IT infrastructure.
The idea is to empower the clients to assess, design and implement Continuous Service Improvement programs that unveil additional costs savings unrealized in an initial IT Service Management Lifecycle implementation.
With a strong background in ITIL and strict allegiance to ITSM processes, our consultants’ help organizations align business and IT in the right direction and make sure IT delivers quality services and help improve customer satisfaction.
InterraIT - ServiceNow Cloud Solutions for Enterprises
InterraIT’s GRC Solution based on ServiceNow’s GRC functionality
InterraIT’s GRC solution, based on ServiceNow’s GRC functionality, helps clients develop and implement a robust GRC framework that is easy to install and manage. Our GRC solution is based on ServiceNow’s GRC functionality. We not only implement the ServiceNow GRC module, but significantly enhance it using extensions developed by our consultants experience in GRC.
Our strategic consulting expertise includes assessing and building solutions for enterprise service governance, performance and service level management, security and compliance requirements such as SOX Type 2, HIPAA, BASEL, FISMA, PCI etc.
Our GRC solution methodology is based on a complete view of GRC solutions.
ServiceNow GRC takes advantage of the Service Management platform to deliver the benefits not readily available in stand-alone GRC applications.
VMware vRA/vRO – ServiceNow Plug‐in - Integrating vRealize Automation with ServiceNow
As a leading system integrator and a trusted partner of VMware, InterraIT has developed a VMware vRealize Orchestrator (vRO) – ServiceNow Integration Plug‐in to automate seamless operations of day‐to‐day infrastructure service requests such as provisioning of virtual machine (VM) or capturing of alerts from VMware in ServiceNow as incidents.
To accelerate the development, the plug‐in is packaged with out‐of‐the box sample workflows which can be extended to meet specific customer business requirements.
InterraIT key Differentiators
ServiceNow’s Everything NOW as a Service is growing in demand which has created challenges to successful implementations and support. At InterraIT, we help you overcome those challenges & help you maximize your returns on ServiceNow investment:
In today’s challenging business environment, organizations are going through transformational changes – becoming cloud-enabled enterprises of tomorrow.
The client is a US based national laboratory conducting research across a wide range of scientific disciplines
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